If you’ve received the “Facebook Password Reset Confirmation” email, you’re being targeted by scammers. Over the past few days, thousands of Facebook users have received emails pretending to be from “The Facebook Team” at support@facebook.com. The emails contain an attachment called something like “Facebook_Password_c92dd.zip,” which includes the file Facebook_Password_ c92dd.exe”—although that set of five numbers and letters is randomly generated for each email. The text of the “Facebook Password Reset Confirmation” email says:
Because of the measures taken to provide safety to our clients, your password has been changed. You can find your new password in attached document.
Thanks, The Facebook Team
Instead of delivering a new password, the attachment will install a piece of malware in the Bredolab family of viruses, which can take control of your PC and steal information including passwords and credit card numbers. It may also display more spam on your computer, while downloading additional viruses and bots. Sounds like loads of fun.
If you downloaded this bot, don’t smash your computer just yet. Let me show you how to get rid of this “isqsys32.exe” Facebook scam , for free.
Ready to get rid of Facebook Password Reset Confirmation? Check our instructions on how to uninstall Facebook Password Reset Confirmation.
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Do You Have Facebook Password Reset Confirmation?
When you’re infected with badware — whether it’s Facebook Password Reset Confirmation, spyware, adware, a Trojan, or a virus — there are a few key symptoms. Have you noticed…
- Slow computer performance: It just takes one parasite like Facebook Password Reset Confirmation to slow your computer dramatically. If your PC takes longer than usual to reboot, or if your Internet connection is unusually slow, you may be infected with Facebook Password Reset Confirmation.
- New desktop shortcuts or switched homepage: Badware like Facebook Password Reset Confirmation may change your Internet settings to redirect your homepage to another site. Badware can even add desktop shortcuts to your PC.
- Annoying popups: Badware can bombard your computer with popup ads, even when you’re not online. Through these popups, you may be tricked into downloading more spyware.
How to Remove Facebook Password Reset Confirmation Manually
Before we get started, you should backup your system and your registry, so it’ll be easy to restore your computer if anything goes wrong.
To remove Facebook Password Reset Confirmation manually, you need to delete Facebook Password Reset Confirmation files. Not sure how to delete Facebook Password Reset Confirmation files? Click here, and I’ll show you. Otherwise, go ahead and…
Stop Facebook Password Reset Confirmation processes:
Delete Facebook Password Reset Confirmation files:
%Programs%\Startup\isqsys32.exe
Note: In any Facebook Password Reset Confirmation files I mention above, “%UserProfile%” is a variable referring to your current user’s profile folder. If you’re using Windows NT/2000/XP/7, by default this is “C:\Documents and Settings\[CURRENT USER]” (e.g., “C:\Documents and Settings\JoeSmith”). If you have any questions about manual Facebook Password Reset Confirmation removal, go ahead and leave a comment.
How Do You Remove Facebook Password Reset Confirmation Files?
Need help figuring out how to delete Facebook Password Reset Confirmation files? While there’s some risk involved, and you should only manually remove Facebook Password Reset Confirmation files if you’re comfortable editing your system, you’ll find it’s fairly easy to delete Facebook Password Reset Confirmation files in Windows.
How to delete Facebook Password Reset Confirmation files in Windows XP, Vista and Windows 7:
- Click your Windows Start menu, and then click “Search.”
- A speech bubble will pop up asking you, “What do you want to search for?” Click “All files and folders.”
- Type a Facebook Password Reset Confirmation file in the search box, and select “Local Hard Drives.”
- Click “ Search.” Once the file is found, delete it.
How to stop Facebook Password Reset Confirmation processes:
- Click the Start menu, select Run.
- Type taskmgr.exe into the the Run command box, and click “OK.” You can also launch the Task Manager by pressing keys CTRL + Shift + ESC.
- Click Processes tab, and find Facebook Password Reset Confirmation processes.
- Once you’ve found the Facebook Password Reset Confirmation processes, right-click them and select “End Process” to kill Facebook Password Reset Confirmation.
How to remove Facebook Password Reset Confirmation registry keys:
Because your registry is such a key piece of your Windows system, you should always backup your registry before you edit it. Editing your registry can be intimidating if you’re not a computer expert, and when you change or a delete a critical registry key or value, there’s a chance you may need to reinstall your entire system. Make sure you backup your registry before editing it.
- Select your Windows menu “Start,” and click “Run.” An “ Open” field will appear. Type “regedit ” and click “ OK ” to open up your Registry Editor. In Windows 7, just type “regedit” into the “Search programs and files” box in the Windows start menu.
- Registry Editor will open as a window with two panes. The left side Registry Editor’s window lets you select various registry keys, and the right side displays the registry values of the registry key you select.
- To find a registry key, such as any Facebook Password Reset Confirmation registry keys, select “ Edit,” then select “ Find,” and in the search bar type any of Facebook Password Reset Confirmation ‘s registry keys.
- As soon as Facebook Password Reset Confirmation registry key appears, you can delete the Facebook Password Reset Confirmation registry key by right-clicking it and selecting “ Modify,” then clicking “ Delete.”
How to delete Facebook Password Reset Confirmation DLL files:
- First locate Facebook Password Reset Confirmation DLL files you want to delete. Open your Windows Start menu, then click “Run.” Type “cmd ” in Run, and click “OK.” In Windows 7, just type “regedit” into the “Search programs and files” box in the Windows start menu.
- To change your current directory, type “cd” in the command box, press your “Space” key, and enter the full directory where the Facebook Password Reset Confirmation DLL file is located. If you’re not sure if the Facebook Password Reset Confirmation DLL file is located in a particular directory, enter “dir ” in the command box to display a directory’s contents. To go one directory back, enter “cd .. ” in the command box and press “Enter.”
- When you’ve located the Facebook Password Reset Confirmation DLL file you want to remove, type “regsvr32 /u SampleDLLName.dll” (e.g., “regsvr32 /u jl27script.dll”) and press your “Enter” key.
That’s it. If you want to restore any Facebook Password Reset Confirmation DLL file you removed, type “regsvr32 DLLJustDeleted.dll” (e.g., “regsvr32 jl27script.dll”) into your command box, and press your “Enter” key.
Did Facebook Password Reset Confirmation change your homepage?
- Click Windows Start menu > Control Panel > Internet Options.
- Under Home Page, select the General > Use Default.
- Type in the URL you want as your home page (e.g., “http://www.homepage.com”).
- Select Apply > OK.
- You’ll want to open a fresh web page and make sure that your new default home page pops up.
Facebook Password Reset Confirmation Removal Tip
Is your computer acting funny after deleting any Facebook Password Reset Confirmation files? I recommend using a program like File Recover from PC Tools. File Recover saves deleted files that otherwise can’t be recovered by Windows operating system.
Want to save time finding Facebook Password Reset Confirmation files? Download Spyware Doctor, let it find the Facebook Password Reset Confirmation files for you, and then manually delete the Facebook Password Reset Confirmation files.
How Did You Get Facebook Password Reset Confirmation?
Wondering how Facebook Password Reset Confirmation ended up on your PC? If you’re infected with Facebook Password Reset Confirmation or other badware, perhaps you were using…
- Freeware or shareware: Did you download and install shareware or freeware? These low-cost or free software applications may come bundled with spyware, adware, or programs like Facebook Password Reset Confirmation. Sometimes adware is attached to the free software to “pay” developers for the cost of creating the software, and more often spyware is secretly attached to free software to harm your computer and steal your personal and financial information.
- Peer-to-peer software: Do you use a peer-to-peer (P2P) program or other application with a shared network? When you use these applications, you put your system at risk for unknowingly downloading an infected file, including applications like Facebook Password Reset Confirmation.
- Questionable websites : Did you visit a website that’s of questionable nature? When you visit malicious sites that are fishy and phishy, badware may be automatically downloaded and installed onto your computer, sometimes including applications like Facebook Password Reset Confirmation. I recommend you use Firefox web browser, if you don’t already.
Understanding Facebook Password Reset Confirmation
If you’re infected with Facebook Password Reset Confirmation, you should know what you’re fighting. I’ll explain some definitions related to Facebook Password Reset Confirmation.
Facebook Password Reset Confirmation May Be Rogue Anti-Spyware
Rogue anti-spyware refers to anti-spyware/antivirus software of questionable value. Rogue anti-spyware may not be proven to protect your computer from spyware, may popup fake alerts or create many false positives about your PC being infected, or may use scare tactics to try to get you to purchase the application. Rogue anti-spyware software may be installed by a Trojan, come bundled with other software, or install itself through web browser security holes. While it is fairly rare, some rogue anti-spyware is created and distributed by known spyware or adware companies, and the rogue anti-spyware may install spyware or adware itself.
Often when you’re infected with rogue anti-spyware like Facebook Password Reset Confirmation, you’ll see a false popup security alert like this:

Rogue Anti-Spyware Tactics
Typically, rogue anti-spyware such as Facebook Password Reset Confirmation has one or more of the qualities listed below, which is why rogue anti-spyware is considered anti-spyware software of questionable value.
- False positives/fake alerts: Rogue anti-spyware may produce a large number of false positives or use fake alerts, noting that your computer is infected with spyware parasites or other threats that do not really exist.
- Copycat looks: Rogue anti-spyware may copy the look and feel of other legitimate or rogue anti-spyware applications. Often, rogue anti-spyware applications may appear as close clones of other rogue anti-spyware software.
- High pressure marketing: Rogue anti-spyware may use scare tactics or other aggressive advertising and marketing tactics to try to trick you into buying the rogue anti-spyware application. Often, rogue anti-spyware may produce false positives and fake alerts about your computer being infected.
- Poor detection/scan reporting: Rogue anti-spyware may produce poor reports when it scans your PC. For example, rogue anti-spyware may say your computer is infected 11 parasites, but not specify which spyware parasites or what type of parasites. Rogue anti-spyware may also report that your PC is infected with SafeAndClean, but not tell you which related files, DLLS, etc. were found on your computer.
- Weak scanning/detection: Rogue anti-spyware may not only poorly report on computer infection, but rogue antispyware may also poorly scan your PC. Rogue anti-spyware may skip over important folders and files of your computer that should be scanned to detect spyware.
Did Facebook Password Reset Confirmation use these tactics to trick you into buying Facebook Password Reset Confirmation?

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